Sales Account Manager

Yesterday

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The Signal Group

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Shaping the future of commercial shipping | London & Athens

shipping • technology • commercial ship management • artificial intelligence • data science

51 - 200

Description

• Perform market research, mapping and sizing for Northern Europe, focusing on Norway, Germany, Denmark, Holland, supporting company Sales targets. • Scout and develop new business leads across the client, channel and/or partner spectrum. • Set, track and achieve/exceed sales, adoption and engagement targets, aligned with company objectives. • Accelerate customer adoption and success through support, education and engagement. • Be the trusted partner and the single point of contact for accounts and coordinate activities that help them achieve and experience long-term success with Signal’s value propositions. • Contribute to the creation and leveraging of marketing assets. • Capture client feedback and relay / clearly explain to the product team. • Monitor and analyze sales, adoption and engagement metrics. • Follow-up and report on the status of accounts and transactions. • Suggest actions to improve sales and engagement performance and identify opportunities for growth across teams.

Requirements

• Network in and understanding of the maritime industry; direct experience in chartering from any market perspective, e.g. broker, charterer or ship owner is a strong asset • 2+ years of demonstrable track record in a Business-to-Business (B2B) Sales or Account executive capacity; Having successfully sold technology to the shipping and/or commodities trading verticals is an asset • Experience in one or more of the world’s major commodities trading areas, such as oil, clean petroleum products, gas, iron ore, grains, agro, minerals, etc. A strong network in the European commodity trading region will also add a lot of value • Hands on experience in client engagement and an ability to deliver high-touch VIP customer service. • Knowledge of CRM software (e.g. Salesforce or similar) • Knowledge in the selling of a variety of interfaces, such as web, mobile, data and APIs, including technical sales skills (e.g. basic self-sufficiency in Python SDKs / Excel Pivots) • Experience in sales and engagement performance metrics and how to act on them. • Excellent communication, negotiation and closing skills. • High, positive energy and an ability to orchestrate and sustain a rich cadence of client activities, such as on-site demos, visits, training sessions, webinars, etc. • Analytical skills and ability to work hands-on with data is a strong asset. • Willingness to travel across Europe.

Benefits

• Generous compensation with additional performance incentives. • Coverage under the company’s collective health insurance plan. • Opportunity to work alongside experienced people with deep knowledge in software engineering, data science & shipping business who are always eager to mentor. • Signal’s hybrid remote work policy currently includes 6 working days at premises per month, during which happy hour events take place. • 2-4 weeks of onboarding training to prepare you for your new role, having the opportunity to meet about 30 trainers while diving deep into our products and/or the shipping world. • Career growth opportunities and a structured development discussion every 4 months. • Personal learning budget for training, seminars, conferences (750 to 2,000 EUR annually depending on seniority). • Regular team bonding events and activities.