Associate Account Manager

August 31

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Botify

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Botify. Be Found.

SEO crawler • SEO log analysis • Crawler and SEO logs • SEO • Google crawling

201 - 500

💰 $55M Series C on 2021-09

Description

• Build strong relationships with key decision-makers within our enterprise accounts, becoming a trusted partner. • Be a voice for the customer within Botify, driving a customer-centric approach to all engagements Botify has with the customer. • Know your client organisations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives. • Work closely on a team with our Program Managers and SEO Success Managers to ensure customers are seeing maximum value from the partnership. • Own the entire renewal process: running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line. • Close product expansions, upsells, and cross-sells to grow your book of business and help deliver best-in-class net revenue growth. • Lead quarterly business reviews, owning a value-based commercial narrative and business outcome.

Requirements

• 2–3 years of relevant experience in the SEO or broader digital technology space, with demonstrated success in demanding, fast-paced environments. • Authentically passionate about helping our customers to grow their businesses and hit their targets. • Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy. • Goal-driven, with capabilities of identifying clear paths to positive outcomes in complex scenarios. • Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships. • Dependable, honest, and trustworthy in your communication both internally and externally. • Ambitious; energised by being part of a high-performing, world-class team.

Benefits

• Competitive salary, quarterly bonus structure and ISO share options • Unlimited paid annual leave and flexible working policies • Workplace pension scheme with Penfold • Employee referral programme • Private health insurance with Vitality (including medical, dental, mental health, and more) • Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more) • Regular Lunch & Learns, team socials and off-site events • Travel stipend to work from our offices in Paris, New York, Seattle, Singapore, Tokyo and Sydney • Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives)