The Professional’s Gateway to the World’s Markets.
Brokerage • Technology • Advanced Technology • ESG • FinTech
September 7
🏢 In-office - London
The Professional’s Gateway to the World’s Markets.
Brokerage • Technology • Advanced Technology • ESG • FinTech
• We are looking for an enthusiastic self-starter with outstanding communication and problem-solving skills to provide a high level of service to IBKR’s global existing and prospective institutional clients via telephone, ticket, and live chat. • We pride ourselves on building and maintaining long-term client relationships, while providing a seamless onboarding experience for our clients as we continue expanding our global product and service offerings. • Your contribution will play a crucial role in this, supporting clients with any technical or trade-related queries and thereby cultivating lasting professional relationships. • At IBUK we have a supportive culture, where we encourage our team to develop and grow through involvement in projects, mentoring programmes, mandatory and enhanced training as well as professional qualifications.
• Strong knowledge of listed Equities, Options, Futures, and FX. • Analytical problem-solver with a passion for technology and financial markets. • Prior experience in international settlements or clearing operations is a plus. • Bilingual (English and Italian speaking). • University degree or higher. • At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a strong grasp of the core competencies will also be considered).
• Career support and development • Salary commensurate with experience • Performance-based discretionary cash bonus scheme • Discretionary stock grant • Group Life Assurance cover • Group Income Protection • Occupation pension scheme based on Gross earnings • Hybrid working model • Above statutory annual leave, increasing with service • Daily company-paid lunch and healthy snack options throughout the day (when working from the office) • Access to Private Medical Insurance, Dental Plan and/or Health Cash Plan (including dependants)* • Corporate events • Travel season ticket loans • Cycle to work scheme
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