FREENOW
FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe available in 10 markets and in over 170 cities$1. .$1
Information Technology • Mobility • Transport • Sustainability
1001 - 5000
Senior Business Development Executive (Supply)
April 19
🏢 In-office - London
FREENOW
FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe available in 10 markets and in over 170 cities$1. .$1
Information Technology • Mobility • Transport • Sustainability
1001 - 5000
Description
• Supply engagement via various communication means: ranks, phone line, SMS and all relevant outreaches (physical and digital) • Business development and special projects around increasing brand awareness and engaging our supply base, particularly London Black Cab drivers • Rider feedback & driver data analysis, detecting trends in driver behaviours by reviewing both numerical and qualitative data • Reporting and presentation of findings on a periodic basis to direct manager and relevant superiors • Support to Driver Onboarding and Driver Care teams around tasks such as phone line handling, general in person support, driver onboarding and on car advertising • Point of interests and EV local UK championship programs • Testing both the passenger and driver app & travelling within London, occasionally beyond in the UK
Requirements
• Demonstrated experience in an operational or customer facing role. • You are a relationship-builder, enjoy meeting new people and are great at quickly understanding how to best work together. • Excellent customer service & organisational skills, eye for detail and problem-solving mindset. • Proactive, personable, confident and able to deal with an array of different characters and tailor your communication accordingly. • Great time management: able to prioritise accordingly and able to adapt to change quickly. • Excellent level of written, analytical and verbal communication skills in English. • Experience as a licensed London Black Cab driver or student currently studying for The Knowledge is a big bonus.
Benefits
• Hybrid working models • Free Udemy e-learning access • Sabbatical & special leave policies • Subsidised gym membership • Birthday, 24th + 31st December off • Partner product discounts • Mobility Benefits Card • L&D opportunities • Employee assistance program • Personal development budget
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