Xenith - Intelligent Content Services
Document mixology for professionals
Document Solutions • workflow automation • digital transformation • analytics and big data • RPA
51 - 200
Sales Operations Coordinator
Yesterday
🔄 Hybrid – London
Xenith - Intelligent Content Services
Document mixology for professionals
Document Solutions • workflow automation • digital transformation • analytics and big data • RPA
51 - 200
Description
• The Sales-Operations co-ordinator role will support order management, administration, and supplier management duties. • Providing administrative support to corporate sales team/client relationship managers. • Inputting order information into CRM to ensure order is processed. • Updating CRM and internal reporting trackers. • Same day order processing and co-ordinating logistics. • Keeping customers informed of order progress. • Proactively follow-up with Sales on any open issues for customer satisfaction. • Collaborating with Finance, Sales, & Operations to resolve order questions. • Supporting Projects team with action logs, meeting notes, and tasks contributing to project completion.
Requirements
• Minimum 2 years experience within Customer service and admin role • Professional telephone manner • Resilience to work in a fast-paced sales environment • Microsoft Office (all) – intermediate level • Educated to A’ Level standard or equivalent • Strong spoken and written language skills for working with customers
Benefits
• Learning company culture, including personal development opportunities ranging from lunch & learns to classes, conferences, and courses • Annual Incentive Trip to a number of locations: Dubai, Iceland, Skiing • 25 days annual leave • Company Pension Scheme • Employee Assistance Programme • Private Medical Health Insurance • Season ticket loan • Kudos incentive rewards • Learning & Development • Buy/Sell Holiday • Offices in trendy area of London • Fresh fruit weekly • Champagne & Turkey at Christmas
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