nPlan
Real AI that finds and eliminates the sources of delay risk. Join the project risk revolution ✊
51 - 200
Customer Success Manager (Construction Tech)
September 7
🔄 Hybrid – London
nPlan
Real AI that finds and eliminates the sources of delay risk. Join the project risk revolution ✊
51 - 200
Description
• Build and maintain strong relationships with clients • Provide exceptional support and seamless product integration • Assess client satisfaction and work towards enhancing their experience • Collaborate with other teams to improve the client experience • Manage multiple clients simultaneously with impeccable organisational skills • Work with commercial team to retain clients and drive expansions
Requirements
• Excellent relationship-building skills and a passion for delighting customers • Excellent organisational skills • Experience in the construction industry • Detail-oriented with an interest in technology • Experience deploying novel technologies in previous roles is a bonus • You have an eye for details • Interest in technology and how it can solve real world problems in construction industry • Nice-to-haves: Experience in a client-facing or customer success role • Professional memberships or qualifications in project management • Experience in construction planning, project management, project controls or risk management
Benefits
• Enhanced benefits package including private medical insurance • Unlimited holiday allowance • Annual retreat • Enhanced family and sick leave policies • Flexible working hours and locations • Central London office with a roof terrace
Apply Now
