Sitetracker
We power the rapid deployment of tomorrow's infrastructure. Deploy what's next.
project management • cloud software • smart city • utilities • alternative energy
201 - 500
Customer Success Manager (German Speaking)
August 31
🔄 Hybrid – London
Sitetracker
We power the rapid deployment of tomorrow's infrastructure. Deploy what's next.
project management • cloud software • smart city • utilities • alternative energy
201 - 500
Description
• Work with customers at all stages of the customer journey • Own customer onboarding, user adoption, customer advocacy • Demonstrate Sitetracker’s value to our customers • Collaborate with cross-functional teams to learn the Sitetracker product • Act as a trusted advisor and advocate for your customers
Requirements
• Professional working level efficiency communicating in German as a minimum • Worked in SaaS company • Adept at creating and executing a success plan, with a particular focus on identifying business outcomes and demonstrating business value for the customer • Demonstrable experience working with mid-tier customers • Ability to work with customers across multiple industries • A demonstrable history of working with senior stakeholders across your customer’s organisation • Have the ability to identify, deliver and demonstrate a solution’s value to customers • Ability to create and deliver a high-touch communication plans • Technical aptitude and understanding of a deployed solution • You are a self-starter and committed to personal development • History of passion and enthusiasm for Customer Success
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