Unlocking the many possible paths to a successful and fulfilling career
Apprenticeships • Corporate Training • Recruitment • Talent Identification • Technology
2 days ago
🏢 In-office - London
Unlocking the many possible paths to a successful and fulfilling career
Apprenticeships • Corporate Training • Recruitment • Talent Identification • Technology
• Customer Support Associate for Certification Operations team overseeing assessments and certifications • Manage communications with learners and stakeholders, ensuring smooth operation of certification processes • Resolve queries promptly with high standards of customer service
• Strong written communication • Excellent prioritisation and time-management • Problem-solving attitude with an eye for detail • Strong team player • Previous experience working in a customer support role • Previous experience of working with a shared ticketing system
• 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year • private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support • hybrid & remote work offering - with weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year • weekly socials, company wide events and office snacks!
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