Senior Account Manager

2 days ago

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Inspired Thinking Group (ITG)

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ITG are the halo content partner to leading businesses around the world$1. .$1

1001 - 5000

Description

• ITG seeks a Senior Account Manager to support the Hotel Chocolat Account Team. • Provide guidance to the account team, overseeing project management and compliance. • Collaborate with finance and procurement teams on high-value projects. • Liaise with external suppliers and clients to evaluate and strategise upcoming campaigns.

Requirements

• Proven depth of experience in print management & production. • Provide Client service & account management working environment. • Experience working with clients, aligning closely with an internal team to deliver outstanding service. • Outstanding interpersonal skills, great relationship building with high emotional intelligence. • Proven client service and account management skills and experience. • Hands on project management and production skills. • Strong written and verbal communication skills. • Have excellent commercial acumen, account related P&L, job estimation, invoicing, ensuring compliance with company levels of authority sign off. • Must have a high knowledge and understanding of print industry. • Proficient on GDPR, and the ability to direct client & teams alike. • Must be able to document systems, processes, and procedures. • Proven ability to manage time effectively in order to meet deadlines. • Proven ability to direct workloads of others to ensure delivery and adherence to project and SLA deadlines. • Self-motivated with the enthusiasm and drive to continually develop skills and knowledge with ability to take initiative and ownership of projects. • Ability to work on multiple projects to tight deadlines.

Benefits

• 25 days’ holiday + bank holidays • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing. • Pension Scheme – helping you save towards your retirement home in the sun! • Corporate Medical Cash Plan – claim back the cost of your medical treatments. • Smart Working Options – spend up to 40% of your working week from home. • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy. • Cycle to Work Scheme – save on the cost of biking to work. • Monthly Employee Awards - Employee of the Month programme with £250 bonus • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process! • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in. • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.