Resonate
Digital transport the smart way!
Signalling Control • Automatic Conflict Detection & Resolution • Data and Applications for Consumers and Operators of Rail Services • Traffic Management • Software Development
201 - 500
Customer Account Manager - Rail
2 days ago
🔄 Hybrid – London
Resonate
Digital transport the smart way!
Signalling Control • Automatic Conflict Detection & Resolution • Data and Applications for Consumers and Operators of Rail Services • Traffic Management • Software Development
201 - 500
Description
• Develop relationships with customers at a senior management level • Undertake regular site visits • Be an advocate for customers within Resonate • Work with customers to optimise operational performance • Develop a pipeline of future opportunities • Promote use of products and identify commercial opportunities • Act as an SME in software products • Identify training needs and deliver training sessions • Drive user adoption through identifying training requirements
Requirements
• Able to develop, cultivate and maintain long term client relationships • Able to effectively establish and communicate developing and changing client needs, expectations, and pain points within the business • Resilient and able to thrive in a fast-paced technical environment • Strong attention to detail and follow through on actions • Collaborative, with a solution and value-creation focus
Benefits
• Hybrid working • 27 days annual leave in addition to public holidays • 3 “privilege days” scheduled between Christmas/New Year • Pension plan with matched contributions from 5%-8% • Private Healthcare that covers you and your immediate dependents • Group Income Protection cover • Life Assurance • Enhanced maternity, paternity, and adoption policies • Monthly divisional days that bring the whole team together
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