HR Shared Services Lead (Maternity Cover)

August 25

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Description

• To ensure an efficient and effective HRSS shared services administrative function • To ensure accuracy and maintenance of HR Systems, processes & files • To be a source of expertise for the HRSS Admin team, line managers, business and employees in relation to processes and HR Systems • To advise and guide on company policies • To manage and support HRSS Team Leader • To oversee day to day HRSS Admin team activity • To undertake ad hoc tasks and projects as necessary • Oversight and management of the HRSS Admin team’s workload, reviewing quality of work produced, ensuring achievement and communication of KPI’s • Managing and assigning resources appropriately in conjunction with HRSS Team Leader • Keep up to date with legislation & employment law changes, understand, communicate and implement impacts/changes to policies/processes/contracts ensuring compliance • End of Financial Year audit support • Guiding HRSS team on internal changes to systems/structure/changes • Work with finance, HR and SSF teams to understand and enact organisational changes both in HR systems and ensure related paperwork is completed • Communicating to stakeholders on HRSS processes and impacts • Ensuring projects are managed and delivered on time, utilising resources appropriately • Workday and iTrent system expert – managing escalation of issues with appropriate teams • Benefits liaison/expert, translating benefits information for accurate processing • Mentoring and supporting HR & Payroll Team Leaders • Working with Head of HR on TUPE transfers • Support and cover for HR advisor • Ensure Annual Salary Review & bonus process is completed accurately and on time • Understanding, correcting, owning errors for team – conducting root cause analysis etc. • Maintain link with business, working with a small business group as HR administrator • Ensuring understanding and communication of exceptional payments with HR and payroll teams • Workday reporting, auditing and cleansing of data, and liaison with HR Information Systems team • Undertaking any other duties as may reasonably be required

Requirements

• A solid understanding of HR practices/procedures • Excellent written and verbal communication skills • Strong interpersonal skills and demonstrated ability to maintain excellent working relationships with key stakeholders • Highly motivated and able to work alone or as part of a team • Proactive, solution focused, finding & implementing realistic solutions for HR issues • Ability to organise, prioritise and manage tasks accurately to meet demanding deadlines • A proactive approach to identifying problems and formulating solutions • Ability to understand systems and apply relevant knowledge • An enthusiastic and flexible approach • Committed to both self, team and organisational development • Ability to work with accuracy and good attention to detail • Ability to keep calm and stay focussed under pressure • Excellent IT skills, including Microsoft Office • Knowledge and experience of using of Workday HR • Patience, coaching and nurturing skills