Change the world. One process at a time.
Process Mining • Big Data • Business Analytics • Business Processes • Intelligent Business Cloud
Yesterday
🏢 In-office - London
Change the world. One process at a time.
Process Mining • Big Data • Business Analytics • Business Processes • Intelligent Business Cloud
• The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team • The CVP will be the primary accountable lead and trusted advisor, dedicated to driving value for the assigned account patch • Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform • Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets • Organize and lead customer advisory boards to address industry-specific challenges and innovations • Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback • Drive customer presence and sponsorship at key Celonis and industry events
• Minimum 10 years of relevant customer success, strategy consulting, or related experience in Industry required • Strong experience in driving large scale transformation programs, process re-engineering engagements, and implementations • Strong experience working for or within the Automotive space, being familiar with current challenges, strategic direction, and ongoing initiatives. Strong existing network is a plus • Extensive experience in achieving business objectives through the deployment of software solutions • Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence • Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads • Possess a natural and consultative approach when engaging with senior executives • Strong team player who inspires the team with a patient and entrepreneurial leadership style • Project management: ability to organize and manage multiple streams • Strong communication skills and ability to translate Celonis use cases into customer business landscape • Are self-motivated, proactive team player • Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders • Be willing to travel to meet with customer stakeholder needs (25%)
• The unique opportunity to work with industry-leading process mining technology • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more) • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more) • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more) • A global and growing team of Celonauts from diverse backgrounds to learn from and work with • An open-minded culture with innovative, autonomous teams • Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more) • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future
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