Client Services Coordinator

September 10

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BDA, LLC

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We use the Power of Merchandise to inspire brand action.

Promotional/Branded Merchandise • Sports and Entertainment Marketing • Corporate Promotions • eCommerce and Interactive Solutions • Retail Programs

501 - 1000

Description

• Work with assigned account managers in driving BDA value and meeting customer needs. • Attend client meetings with the account manager to understand the client needs and the brand. • Create documents for sales proposals, correspondence, and management reports. • Update and maintain orders through internal system. • Source products and ideate based on differentiation strategy and client needs. • Monitor project progress and maintain deadlines. • Research, create and maintain vendor relationships. • Negotiate costs to maximize profits. • Work as a team with sales, production, creative services, supplier services, accounting, warehouse, et al. to ensure timely delivery and customer satisfaction. • Maintain exceptional attendance and punctuality. • Able to handle multiple responsibilities with competing deadlines. • Maintain high levels of professionalism. • Exhibit high levels of service to ensure smooth operations and customer satisfaction. • Other job duties and projects as assigned.

Requirements

• 1-2 years of experience in sales or sales support – ad specialty, merchandise industries, a plus • Fluent in both English and French