Senior Relationship Manager

2 days ago

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Acin

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Acin is a leading provider of risk analytics and intelligence to the financial services industry.

Regulatory Programmes • Governance • Control Frameworks • Data Standards Platform • Supervision

51 - 200

💰 $24M Series B on 2022-12

Description

• Build relationships with Acin’s bank clients, managing day-to-day interactions while developing new relationships and contacts to expand the network across the organisations. • Develop relationships to a ‘partnership’ engagement, establishing a trusted strategic advisor relationship with each client thereby ensuring success and growth. • Drive increased engagement between the clients and Acin, ensuring clients are satisfied with the services they receive. • Own project management throughout the life cycle from a client commercial agreement to end-delivery. • Present and lead client meetings in different forums to understand and discuss a client’s business requirements and issues. • Drive client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy of Acin. • Become a product expert on the Acin platform and keep up to date with the evolution of our products and services. • Assist with the development of client materials, including educational, marketing, and sales presentations.

Requirements

• Relevant experience likely gained over 5-8 years in a client-facing or relationship manager role either within a bank or within the financial services practice of a consulting firm / analytics company. • A strong understanding of the banking industry (Corporate and Investment Banking, Retail Banking, Asset Management). • Effective, sharp, clear and succinct communication skills, both verbal and written, and the confidence to manage challenging dialogues. • Strong presentation skills, including to senior client stakeholders. • Experience mentoring and/or line managing small teams. • Demonstrable experience of first-class client focus, relationship building, problem solving and teamwork. • Proven ability to work in a demanding environment, managing multiple projects, co-ordinating with colleagues globally and meeting tight deadlines. • Ability to determine a client’s goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur. • Strong project management skills, with the ability to manage a portfolio of multiple projects running simultaneously.

Benefits

• 25 days annual leave plus bank holidays • Share options – we like to offer our employees a stake in our success • Enhanced Private Health Insurance for you and your family • Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts • Enhanced maternity and paternity leave policies • Perkbox - a discount platform and wellbeing resource centre. • Employee Assistance Program – access to free counselling sessions and support through Perkbox. • Cycle to work scheme • Hybrid working options + an amazing office in Central London • Regular company events and socials • A strong team culture where successes are celebrated together.