Yu Energy
Business Energy Made Simple
Gas Suppliers • Electricty Suppliers • New Connections • Business Energy • Business Water
51 - 200
Compliance Officer
5 days ago
🏢 In-office - Nottingham
Yu Energy
Business Energy Made Simple
Gas Suppliers • Electricty Suppliers • New Connections • Business Energy • Business Water
51 - 200
Description
Investigate all escalated business and customer queries/complaints. • Work with Operations/Commercial Analyst’s to resolve strategic queries/exceptions. • Always represent Yu Energy Values and Habits • Regularly review department processes for efficiency improvements and ensure documentation is continually updated. • Attend meetings and contribute to company strategy and policy making as required • Co-ordinate activities and information between departments, working in a co-operative manner cross functionally within the business. • Conduct detailed analysis on variances, emerging risks and opportunities, and other areas of interest, getting to the bottom of complex problems and drawing insights from complex data • Facilitate business change within the organisation, drive business requirements analysis to produce requirements specifications to a level capable of being used to enable implementable change and/or I.T. solutions. • Liaise with various stakeholders to develop implementation plans, including business process change, organisational change, system, and behavioural change. • Collect data and information from various sources and resolve conflicts by facilitating discussions between various stakeholders, including management teams.
Requirements
Benefits
24 days annual leave + bank holidays • Holiday buy – up to 5 additional days • Day off on your birthday • Employee Assistance Programme • Annual salary review • Learning and development opportunities • Enhanced paternity, maternity and adoption policies • Yü made a difference Awards • 3 days additional annual leave if you get married/civil partnership etc. • Appointment allowance • Long service recognition • Refer a friend payment • Company sick pay (subject to length of service) • New modern facilities • Death in service and critical illness cover • Plus, many more
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