YouLend
Enabling e-commerce and payment platforms to support their merchants with fast, flexible embedded finance solutions
Business Loans • SME Financing • Intelligent Overdrafts • Neo Banking • Transparency
201 - 500
Customer Support Executive
2 days ago
🏢 In-office - London
YouLend
Enabling e-commerce and payment platforms to support their merchants with fast, flexible embedded finance solutions
Business Loans • SME Financing • Intelligent Overdrafts • Neo Banking • Transparency
201 - 500
Description
• Communicate with business owners daily via calls and emails. • Monitor support and customer service inbox. • Process applications and respond to customer queries. • Handle complaints and ensure customer satisfaction.
Requirements
• Excellent communication skills – with the ability to interact via phone and email • Customer focused mindset providing 5 star service. • Sociable – with a desire to work in a company with a great culture • Comfortable with Microsoft excel • Not afraid of a challenge, rather, you are looking for one!
Benefits
• Stock Options • Private Medical insurance via Vitality • EAP with Health Assured • Enhanced Maternity and Paternity Leave • Modern and sophisticated office space in Central London • Free Gym in office building in Holborn • Subsidised Lunch via Feedr • Deliveroo Allowance if working late in office • Monthly in office Masseuse • Team and Company Socials • Football Power League / Squash Club
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