OVO
OVO Energy was founded in 2009 and redesigned the energy experience to be fair, effortless, green and simple for all customers$1. .$1
Utilities • Energy • Energy services • Gas and electricity supplier • Technology
5001 - 10000
Customer Service Advisor (Zero Carbon Living)
June 3
🏢 In-office - Glasgow
OVO
OVO Energy was founded in 2009 and redesigned the energy experience to be fair, effortless, green and simple for all customers$1. .$1
Utilities • Energy • Energy services • Gas and electricity supplier • Technology
5001 - 10000
Description
• Provide exceptional customer service throughout the customer lifecycle • Educate customers on Plan Zero mission • Solve customer queries through calls, web chat, and emails • Coach teammates • Continuous improvement efforts • Promote OVO products and services • Proactively contribute towards zero carbon future
Requirements
• Customer service enthusiast • Advocate of Plan Zero • Experience in cross-selling • Team player with independent capabilities • Fast-paced environment lover
Benefits
• 34 days holiday (including bank holidays) • Healthcare cash plan or private medical insurance • Critical illness cover • Life assurance • Various insurance benefits • Gym membership • Flexible working policies • Lifetime Learning allowance • Cycle to work scheme • Public transport season ticket loans • Green benefits and progressive policies
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