We are Octavia. Founded in 1865 by philanthropist Octavia Hill, our work covers three areas: homes, support and care
July 27
🔄 Hybrid – London
We are Octavia. Founded in 1865 by philanthropist Octavia Hill, our work covers three areas: homes, support and care
• To provide contract management and quality assurance to the Asset Compliance department in relation to gas safety and servicing requirements, electrical testing, FRA, Water, Lifts, Asbestos and other related services including solar and renewable energy assets. • Manage the financial and budgetary aspect of the compliance workstreams, including contract authorisation and payment process, identify opportunities to obtain value for money solutions, and ensure compliance with the Octavia approach to service charge setting, and providing insight to budget setting for future financial years. • Develop and update written policies, procedures, and technical briefs related to compliance workstreams in the specified areas above. • Assist with the procurement of new compliance servicing and maintenance contracts, including undertaking the transition of contracts, contractors, and data following the end of contracts through to the implementation of newly procured contracts, mobilising new contractors and providing accurate asset information. • Maintain documentation of compliance activities, such as complaints received or investigation of outcomes, involving the use of CRM and the bespoke compliance management system. • Collate and report on overall monthly/quarterly and annual performance indicators for each compliance work stream, ensuring that effective pre, in-process and post completion quality checks are conducted, and the results of such checks recorded and used to improve performance. • Act as a point of escalation for internal contracts managers, to resolve any supplier disputes or conflicts in a timely and commercial way. • Plan, programme, commission and review Compliance surveys. Effectively create programmes of work to ensure that compliance obligations are met. • Line management responsibilities
• A good understanding of the relevant statutory and regulatory requirements. • Experience of managing contracts and report writing. • Experience of leading, managing and motivating teams. • Practical experience of working within a Housing Association • Working with change and implementation of improvement • Working with a variety of internal and external stakeholders • Experience in chairing contractor meetings whilst taking minutes
• Flexible-working • Life Assurance • Employee Wellbeing App/ Mental Health Support • Online GP Service • Cycle to work • Opportunities for self-development with over 60 courses available to self-enrol • Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme
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