Mixpanel
Powerful, self-serve product analytics to help you convert, engage, and retain more users.
data analytics • mobile analytics • data visualization • A/B testing • product analytics
201 - 500
Support Engineer
August 3
🏢 In-office - London
Mixpanel
Powerful, self-serve product analytics to help you convert, engage, and retain more users.
data analytics • mobile analytics • data visualization • A/B testing • product analytics
201 - 500
Description
• The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices and debugging technical issues. • You'll also develop your technical skills, collaborate with our Product team to improve our product, learn product analytics and mentor new team members.
Requirements
• Patience in communication and teaching - you love to enable others and see them succeed • Excellent problem solving and analytical skills • Ability to communicate technical concepts effectively in a clear, friendly writing style • Ability to be resourceful and resilient when faced with ambiguity and new challenges • Dedication to developing expertise in a complex and constantly evolving product • Interest and aptitude to develop technical skills and learn new technologies
Benefits
• Comprehensive Medical, Vision, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • Enhanced Parental Leave • Volunteer Time Off • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
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