Sales Assistant

September 7

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Lush Fresh Handmade Cosmetics North America

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Leaving the world Lusher than we found it 🌍

Beauty • Sustainability • Hair Care • Bath • Manufacturing

1001 - 5000

Description

• Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. • We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. • As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills. • You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. • Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. • Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine. • Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. • Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!

Requirements

• Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop. • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them. • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together. • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping. • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up. • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy. • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience. • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for. • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Benefits

• Holiday allowance • 50% discount on Lush products and spa treatments • Profit-based bonus • Complimentary spa treatment* • Pension scheme • Paid day off for your birthday • Cycle to work scheme • Discounted rail and bus season tickets • Employee assistance programme • 6 months’ full pay for parental leave (primary caregiver)* • Financial childcare support on return to work* • Flexible working