Tech-enabled information services business powering the legal industry with intelligence, analytics and performance data
September 6
🔄 Hybrid – London
Tech-enabled information services business powering the legal industry with intelligence, analytics and performance data
• Develop strong relationships with customers to win new business, upsell existing business, and ensure renewals are completed. • Review and monitor pricing recommending changes as necessary. • Manage a team within the department, including overseeing their workloads, planning the team’s development, assess training needs and all line management responsibilities. • Line manager and support junior members of the team, coaching and mentoring them when needed and taking an active role in their personal development within LBR. • Support your team members to manage client renewals throughout the renewal cycle. • Develop strong cross-organisational relationships with key stakeholders (editorial, content dev, marketing etc.) • Develop and implement plans to maximise new business opportunities by developing sales to meet revenue targets. • Develop in-depth market and sector knowledge of clients and competitors that is shared within the company to enhance client experience and product development. • Attend client meetings and communicate new product developments, obtaining client feedback. • Manage the creation of proposals and development of marketing literature for new products. • Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status. • Ensure your clients have signed contract and orders are processed in accordance with GDPR regulations.
• Eye Care • Employee Assistance Programme • A day off for your birthday • Pension (4% employer contribution and 4% employee contribution) • Cycle to Work scheme • Season ticket loan • £350 annual wellbeing allowance to contribute to gym membership & fitness classes • Life assurance after 4 months • Private healthcare after 1 years’ service • Company socials e.g., Christmas and Summer parties • Access to Employee Affinity Networks • Mentoring scheme • Volunteering Day • Mortgage Advice
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