Klaviyo
Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo
Email Marketing • Ecommerce • Data Science • Analytics
1001 - 5000
Customer Success Manager - Core - Spanish Speaking
August 19
🏢 In-office - London
Klaviyo
Klaviyo is a unified customer platform for email, SMS, and more. Own your consumer data and interactions. #Klaviyo
Email Marketing • Ecommerce • Data Science • Analytics
1001 - 5000
Description
• Customer Success Managers (CSMs) at Klaviyo are critical to our customers' success • Our mission is to exceed our customers' expectations and help them grow • Looking for CSMs for our London Office
Requirements
• 2+ years of customer success or account management experience • Experience explaining how to reach key goals using software with end users • Experience in marketing technology and advising customers on marketing strategy • A track record for creative problem solving for customers and end users • Comfortable discussing renewals, mitigating churn risk & cancellations • Thrives in a collaborative environment • Excellent organizational and project management skills • Excellent communication skills via phone, video conference and email • Curious and eager to learn • You are adaptable to change and working in a fast paced environment • Experience with: G-Suite, Gainsight, Salesforce or similar tools • Experience using email marketing platforms and E-Commerce platforms a plus • Fluent in Spanish (written & verbal)
Benefits
• Equity for all • Private health cover for you and discounted for your household • Financial and professional coaching • Generous annual learning allowance (£2.5k) • 22 weeks full pay primary care giver leave (16 weeks secondary) • Free books (yes, any books!)
Apply Now
