Wunderkind
Wunderkind leads in AI-driven marketing, transforming brand-audience connections with hyper-personalized messaging$1. .$1
identity resolution • triggered email • sms • performance marketing • onsite capture
501 - 1000
Customer Success Associate
July 28
🏢 In-office - London
Wunderkind
Wunderkind leads in AI-driven marketing, transforming brand-audience connections with hyper-personalized messaging$1. .$1
identity resolution • triggered email • sms • performance marketing • onsite capture
501 - 1000
Description
• As a Customer Success Associate on the Customer Success, E-commerce team, you will help senior leaders at our client companies solve their most pressing digital problems through our cutting edge, People Based Marketing (PBM) software. • Customer Success Associates undergo an initial training, including structured classroom training, direct mentorship and early exposure to some of our biggest clients. • If you love the fast-paced environment of a startup, digital marketing, and working closely with clients, then this is an incredibly unique opportunity to join an accomplished team and help blaze the trail for future growth.
Requirements
• 1+ years / previous experience [either internship or full time] in Marketing, Strategy, Client Services or other related field • Previous academic/internship experience in retail, eCommerce, email marketing and/or website analytics (including Google Analytics) strongly preferred but not required • Excellent verbal & written communication skills and EQ; you enjoy building relationships, overcoming push back, engaging in high touch client interaction and using data to persuade & tell compelling stories • Attention to detail with the ability to project manage, set priorities and stay organised when managing multiple client relationships • Entrepreneurial spirit with a healthy dose of humility
Benefits
• Generous work life balance with 20 days PTO • 1 floating holiday • 14 National Holiday closures • Summer Fridays • 2 weeks of Newly-Wed PTO • Maternity & Paternity leave offerings • Fully stocked snacks, beverages, and weekly catered lunch • Exceptional management training programs and internal opportunities for 1:1 coaching • Company support and flexibility through all professional, personal, political, and world news and development
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