Product & Strategy Analyst

August 30

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iwoca

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At iwoca, we believe finance should feel like a superpower, not a headache.

Fintech • Trade Finance • Alternative Lending • Small Business Financing • SME

201 - 500

Description

• Identifying potential ways to improve the user journey to increase customer conversion retention. • Blending qualitative insight (e.g. via customer research) and quantitative analysis (e.g. trends in the conversion funnel) to evaluate these opportunities. • Leading the process for testing these changes, including: • Creating mock-ups of the changes, and collaborating with iwoca’s designers to fine-tune these ideas. • Working with our developers to smoothly and efficiently launch the changes. • Monitoring and analysing test performance with the support of our data scientists. • Sharing learnings from these tests with the wider business, and figuring out how these learnings can shape the team’s future direction. • Collaborating with the Team Lead, to set the team priorities and roadmap.

Requirements

• Excellent critical thinking and problem-solving skills, with the ability to challenge and propose innovative solutions. • Ability to analyse and interpret data to provide insights, and present information (both written, and verbally) that is clear, well-structured and engaging. • Experience of working with tech, or willingness to develop in this area. • Team player with a fine balance of confidence, gravitas, humility, and enthusiasm: you will need to work with various teams to get stuff done in a rapidly growing environment. • Experience with creating and optimising customer user journeys is a plus.

Benefits

• Medical insurance from Vitality, including discounted gym membership • A private GP service (separate from Vitality) for you, your partner, and your dependents. • 25 days’ holiday, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave • A one-month, fully paid sabbatical after four years. • Instant access to external counselling and therapy sessions for team members that need emotional or mental health support. • 3% pension contributions on total earnings • An employee equity incentive scheme • Generous parental leave and a nursery tax benefit scheme to help you save money. • Electric car scheme and cycle to work scheme • Two company retreats a year, we’ve been to France, Italy, Spain, and further afield. • A learning and development budget for everyone. • Company-wide talks with internal and external speakers. • Access to learning platforms like Treehouse.