ITG are the halo content partner to leading businesses around the world$1. .$1
2 days ago
🔄 Hybrid – Birmingham
ITG are the halo content partner to leading businesses around the world$1. .$1
• Oversee IT operations ensuring system efficiency for a large user base. • Collaborate with outsourced IT providers and stakeholders for improvements. • Monitor system performance and manage incidents effectively. • Develop IT policies and ensure compliance with regulations. • Stay updated with IT operations management trends.
• Proven experience in IT operations management or a similar role • Strong technical background with a user centric focus • Excellent problem-solving and troubleshooting skills • Strong leadership and team management abilities • Excellent communication and interpersonal skills • Experience and knowledge of Macs, adobe creative suite or working in a marketing agency would be considered advantageous. • Project management experience is a plus • Knowledge of ITIL best practices is desirable • Relevant certifications (e.g., ITIL, PMP) are a plus
• 25 days’ holiday + bank holidays • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing. • Pension Scheme – helping you save towards your retirement home in the sun! • Corporate Medical Cash Plan – claim back the cost of your medical treatments. • Smart Working Options – spend up to 40% of your working week from home. • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out. • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy. • Cycle to Work Scheme – save on the cost of biking to work. • Monthly Employee Awards - Employee of the Month programme with £250 bonus • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process! • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in. • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions. • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
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