Account Manager

August 6

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Freshwave

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The connectivity infrastructure-as-a-service provider delivering assured connectivity.

51 - 200

Description

• The Account Manager will have primary responsibility for developing and growing our outdoor small cells business with the Mobile Network Operators (MNOs). • Responsible for working with the Head of Partnerships to execute strategic plans that drive customer engagement and for identifying short, mid-term growth opportunities within the Outdoor Small Cells business and wider MNO portfolio as required. • Work closely with the Head of Partnerships and Account Director to develop & manage a sales pipeline for MNO Outdoor Small Cells business and wider MNO portfolio as required. • Actively engage with the MNOs, Local Authorities and within Freshwave to grow outdoor small cells sales year on year. • Build credibility and trust with the MNOs by effectively managing expectations and ensure we are delivering what we said we would deliver, when we said we would deliver it.

Requirements

• Professional experience of 10+ years in the Telecom industry • Have excellent sales and general business management skills with a working understanding of accounting/finance • Be able to demonstrate that they are able to build a strategy for product/account growth • Have strong contract management, interpretation and negotiation skills • The ability to identify problems impacting on customer satisfaction and to implement a prompt and effective resolution through the management of all necessary resource • Good all-round knowledge of industry and technology trends • Demonstrate ability to manage and grow P&L over the long term • Ability to co-ordinate resource across the company on a matrix basis to ensure that customer deliverables are achieved on time and to budget • The ability to work under one’s own initiative, be flexible and to work successfully as part of a team and manage workload and resources • Extremely high levels of customer focus and drive to succeed in a competitive environment • First class communication skills • Excellent PowerPoint, Word and Excel skills • Proven experience in the preparation and submission of RFPs of significant monetary value. • A good network of contacts within the Telecoms industry (desirable) • Strong academic background, to graduate or post graduate level or equivalent (desirable)

Benefits

• Group Personal Pension • Life Assurance • Income Protection Insurance • Private Medical Insurance (PMI) • Free Eye Tests • Employee Assistance Programme • Cycle-to-Work Scheme