Account Executive, EMEA

July 23

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Figment

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Figment is the world’s leading provider of blockchain infrastructure.

staking • proof of stake • cryptocurrency • security • regulatory complianice

201 - 500

Description

• Researching new EMEA opportunities, analyzing the overall crypto market in EMEA and assisting with initial outreach • Understand Figment’s business, reviewing leads and qualifying potential opportunities to curate prospects and build qualified leads into the sales funnel • Driving business growth in EMEA and selling Figment's staking services across all networks • Contributing to achieving and exceeding sales targets including growing number of new customers by vertical, assets staked & revenue earned • Assisting with relationship management for the EMEA region, provide onboarding, account management and support for customers post sale, throughout the implementation and staking lifecycle. • Build and improve sales collateral to support pitches • Assist with inbound customer requests and track and help resolve customer pain points and queries • Drive customer satisfaction practices to increase retention and drive upsell opportunities • Advocate for customer needs within the organization, working closely with product development sales and support teams and share trends and feedback from EMEA customers and prospects • Work with Customer Success to help keep customers informed about product updates, new features, and industry best practices • Assist with competitor analysis in the region to better understand the differences in products and services being offered by staking providers in the EMEA region • Help attend and coordinate events in London (and Europe) as appropriate • Partner closely with Head of EMEA to ensure operational excellence and that Figment's brand and values are positively reflected locally

Requirements

• 3+ years of relevant experience • London based and able to attend events and commit to ~2 days a week in the office • Past success of working with monthly, quarterly and annual sales targets • Demonstrated success meeting/exceeding quarterly and annual new business sales targets and scaling a tech or fintech sales initiative • Proven track record of filling the sales funnel with qualified leads and nurturing those leads through the sales cycle • Proven track record of inbound/outbound lead generation and filling the sales funnel with qualified leads and/or experience managing and maintaining customer relationships • Success in driving customer expansion and advocating internally for customers’ unique needs. • Experience using CRM tools to track leads and new opportunities • Keen interest in crypto/blockchain with a familiarity of staking. • Self-starter who is excited at the prospect of growing a business in a fast developing sector. Someone who is ready to get involved with every stage of the sales cycle • Pragmatic and solutions-oriented: always looking for more efficient and effective ways to do things. • Results oriented individual with a high EQ and love working with a growing team • Track record of customer advocacy. This is an evolving space and you will be on the front lines