We help companies of all sizes trade and grow globally with ease 🚀
Currency Exchange • International Payments • Risk Management • Unlocking Working Capital • Treasury Management
20 hours ago
🏢 In-office - London
We help companies of all sizes trade and grow globally with ease 🚀
Currency Exchange • International Payments • Risk Management • Unlocking Working Capital • Treasury Management
• Manage a portfolio of key mass payment accounts. • Deliver service KPIs/SLAs for clients. • Develop trusting relationships with key clients. • Act as main contact for escalations and issue resolution. • Provide operational support and assist with daily enquiries. • Conduct presentations and live client demos/training. • Maintain Client MI for accountability and traceability. • Service multiple clients while meeting deadlines. • Refine client-facing reports on key service metrics. • Drive inter-team process improvements.
• Demonstrable account management skills with technical and operational payment knowledge. • Client-facing experience within a middle office environment. • Success in handling high value accounts operationally. • Ownership of accounts with awareness of client needs and strategy. • Confidence to promote company offerings and identify opportunities to grow accounts. • Strong numerical skills in dealing with exchange rates and profit margins.
• Office based, 4 days in the office, 1 day working from home.
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