Account Manager

Yesterday

Apply Now

Receive Emails with Similar Jobs

Thrive

WebsiteLinkedInAll Job Openings

NextGen Technology Services

Managed IT Services • Complete Outsourced IT Services • Hosted Cloud Services • Help Desk Support • Onsite Engineering

201 - 500

Description

• Individual duties are outlined and assigned by the Director of Account Management in conjunction with individual performance goals and objectives. • Meet or exceed revenue goals as established by the Thrive Senior Management Team through direct and indirect sales efforts. • Customer Contract negotiations to attain quota, within pre-approved gross margin parameters. • Understand and articulate the company’s value proposition through a consultative sales approach. • Establish and qualify pipeline, engaging appropriate resources to develop technical requirements and solutions. • Utilize Salesforce.com CRM to maintain account information, funnels and forecasts in order to meet & exceed revenue goals. • Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology Managed Services Industry. • Recommend and attend relevant Industry Technology & Networking Events. • Attend meetings with qualified prospects at client locations. • Establish and maintain strong relationships with key contacts of assigned Thrive customers. • Act as a customer advocate when an issue arises with a client to help driving the right people at Thrive to optimize the customer experience. • Gain client confidence through product knowledge, business needs, and service patterns by regularly observing the delivery and support processes. • Audit service requests and projects to maintain a consistent client experience and high level of client satisfaction with a focus on continuous improvement. • Proposal and quote preparation. • New prospect and customer follow-up. • Understand and articulate the company’s value proposition. • Additional duties, upon management request.

Requirements

• 2 -5 Years Sales and or previous Account Management Experience • Goal-Driven Solution Sales & Technology Aptitude • Career Driven • Excellent grammar, written and oral communication skills • Strong Organizational Skills • Experience and ability to develop a professional rapport, overcome objections and maintain influential demeanor both in person and over the phone