Field Account Manager

14 hours ago

🏢 In-office - Newcastle

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Logo of Daisy Communications

Daisy Communications

The modern approach to business communications

Lines & Calls • Business Broadband • Mobile • Networking • Phone Systems

501 - 1000

Description

• To achieve set MRR, OOR, MRM & OOM targets. • To drive net growth & increase product penetration into existing base of customers. • It is your responsibility to ensure you see your customer every 3 months for account reviews. • By effective questioning of customers, establish customers’ needs for new/additional products and services. • All quotes to customers must be provided within 48 hours of meeting SAT. • Work closely with support and specialists teams to provide high level of service and recommendations for your customer base.

Requirements

• Telecoms or similar industry experience • Experience in Account Management • Clear understanding of the objectives of commercial businesses across multiple verticals • An understanding of sales process • Can demonstrate the sales process • Can clearly articulate Daisy’s core vision/competencies and product portfolio • Can demonstrate all Daisy’s core products into a commercial business at all senior levels • Can set personal development objectives • Utilises CRM systems to build pipeline and manage pipeline effectively • Clear and articulate written and verbal communication • Understanding of Daisy’s product portfolio and the benefits this provides our customers • Customer centric attitude • Can demonstrate that they can manage a base of existing customers with world class account management

Benefits

• 25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days! • Holiday purchase scheme • £500 referral scheme bonus • Professional development to help you achieve your personal goals • Eye care vouchers available and discounted Medicash membership • Sim deals for you and your family/friends • Access to discounts and savings at more than 1,200 retailers • An additional day off on your birthday or if you're getting married

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