Application Support Engineer

2 days ago

🏢 In-office - London

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Logo of dmg media

dmg media

Our brands deliver brilliant content to millions of customers around the globe, 24 hours a day, seven days a week.

Media • News • Insight • Entertainment

1001 - 5000

Description

• Help support DMG Media by working closely with Editorial and Commercial teams. • Keep the sites updated and operational 24x7. • Collaborate with various teams on projects. • Respond promptly to user queries through multiple channels. • Investigate and analyse application support incidents and provide updates. • Co-ordinate with technical teams to resolve issues. • Create and maintain documentation and diagrams. • Monitor and implement IT security policies. • Participate in out-of-hours support rota.

Requirements

• At least 2 years in an application support capacity • Scripting/programming language • Oracle/MySQL • Knowledge of Linux/UNIX command-line environments • Load balancers (Stingray/Brocade) • Akamai or other CDN knowledge. • Service Desk (ServiceNow, etc) • Cloud IaaS – Amazon Web Services, or similar • Google Search Console / Bing Webmaster Tools • Zabbix • WordPress CLI

Benefits

• 25 days’ holiday (increasing by 1 per year up to a total of 30) • Upon joining you will be automatically enrolled onto the Pension Plan at the minimum level of 5% employee contribution, 3% Company contribution. • Life cover under the Pension Plan of up to 3x your basic salary. • DMGT Discounts (for discounts on online shopping, vouchers and reloadable cards) • Subsidised canteen • Onsite gym (Northcliffe House only) • Onsite nurse and GP clinics (Northcliffe House only) • Our Employee Assistance Programme • Discounted dining cards • Plus many other benefits….

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