AppsFlyer
Top brands use AppsFlyer to build great products, create exceptional experiences, and preserve customer privacy.
Mobile Apps Marketing • Marketing • iPhone • Android • App Store
1001 - 5000
Associate Support Engineer
2 days ago
🏢 In-office - London
AppsFlyer
Top brands use AppsFlyer to build great products, create exceptional experiences, and preserve customer privacy.
Mobile Apps Marketing • Marketing • iPhone • Android • App Store
1001 - 5000
Description
• Take end-to-end ownership of customers’ technical issues, including initial troubleshooting, identification of root cause and issue resolution and communication • Provide product feedback and insights to the Global Support team • Collaborate closely with CSM, Product, Engineering, Partners teams, and others • Assist with various ad-hoc projects
Requirements
• Up to 3 years of experience in roles such as technical support engineer, solution architect, or similar positions • Bachelor's degree or higher in Computer Science, Engineering, or related field • Hands-on experience with SQL • Advanced proficiency in spoken and written English • Ability to work independently and to multitask • Ability to quickly learn new technologies • Excellent interpersonal skills • Passion for solving customer issues in a fast-paced environment • Curious, have a growth mindset, and open to feedback
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