Product Manager

August 22

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Butternut Box | B Corp

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A fresh take on dog food. Certified B Corp. 🌱

Pet food • Pet wellness • Direct to consumer • Pets • Subscription business

501 - 1000

💰 Venture Round on 2022-09

Description

• We are growing quickly. It’s exciting. • We’re looking for a Product Manager to sit in our Customer Retention pod. • The role will focus on helping customers get the most out of their Butternut subscription throughout their onboarding journey as well as trying to save customers who are considering pausing and helping welcome back those who want to reactivate. • At Butternut Box, Product Managers own and drive the vision, roadmap, and execution of their teams. • In this role, you’ll lead an autonomous, cross-functional Product team, collaborating extensively with members of our Product Design, Engineering, and Marketing teams. • You’ll also work closely with cross-functional partners across Brand, Proposition, Operations, and Customer Love. • Driving the roadmap for your team and influencing the strategy of the wider Retention pod. • Setting clear goals and metrics for your product and feature sets, and being accountable for achieving them. • Prioritising the work of your team, accounting for the cost, impact, and risk of different opportunities and projects. • Ensuring everyone has clarity on their team’s progress and plans going forward. • Driving quantitative insights – defining metrics, running analyses, gathering insight from A/B testing, and collaborating with analysts to define and answer more complex analytical questions. • Driving qualitative insights – talk to users regularly to understand what’s working, what’s not, and help shape our thinking. • Running your team’s process, optimising for clarity, impact, and sustainable throughput. • Defining the scope of projects and ensure continual clarity on the spec. • Helping evolve our processes for how we approach product development and make sure we have the tools we need to maximise efficiency and impact. • Collaborating with stakeholders from around the business on solving problems for their teams and gathering useful insight into the teams’ plans and projects. • Reporting into a Senior Product Manager on the Retention Pod.

Requirements

• Loves dogs. Naturally. • Passion for start-ups and Product Management. • You’re an entrepreneurial type who can make quick decisions and doesn’t need direction to make things happen. • At least 3 years relevant experience in Product Management, ideally with physical product or e-commerce exposure. • You have strong analytical skills and are comfortable talking cohorts, segments, funnels, and flywheels. • You have strong project management skills, and know how to ensure a project is delivered on time, when appropriate. • Have a strong understanding of good design. You don’t need to be a designer, but you should be able to articulate and guide great design decisions. • Your communication skills are on-point and you can quickly and easily gather support for your ideas, and champion them with exec-level communication. • You have the ability to grasp long-term strategic plays and initiatives that drive customer engagement and company growth.

Benefits

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service • 5 paid 'paws' days per year to support to learning and/or wellbeing • £500 personal learning & development budget • Butternut Box employee discount • Enhanced parental leave • Co-working office space. • Flexible working hours and work from home options • Cycle to work scheme • Pension with NEST • Private Medical Insurance with Vitality • Private Dental Insurance with Bupa • Time off for fertility treatments and pregnancy loss • Paid sabbaticals for squad members with 5 or more years at Butternut • Discounted gym access through My Gym Discounts • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more…)