Operations Lead - Covent Garden

2 days ago

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Alo Yoga

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo.

Fashion • Activewear • Wellness • Mind Body • Lifestyle

501 - 1000

Description

• The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. • Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink • Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps • Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management • Champion strong visual standards for the sales floor • Support a safe work environment and efficient operation through strong stockroom standards and processes • Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized • Demonstrate strong business acumen by leveraging metrics to support business-driving strategies • Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests • Leads by example and inspires staff in daily operations and guest experience. • Directly oversee the Operations Associates; responsible for recruitment and development of talent • Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.

Requirements

• Prior work experience in a client-centric, sales environment • Proven leadership capabilities demonstrating excellent decision making • Values feedback, receptive to receiving feedback and eager to provide • Self-motivated with a desire to achieve results and excel individually, and as a team • Excellent interpersonal and written communication skills • Aligns with and embodies Alo’s values • Proof of right to live and work in the UK