6 days ago
🏢 In-office - Sheffield
• Checking all customer documents for accuracy, completeness, and compliance. • Chasing active customer’s and lead generators to send us relevant documents in a timely and effective manner. • Proactively report back any queries/issues/delays to team and management. • Manage our department inbox. • Recording accurately all aspects of documentation for monitoring and reporting purposes. • Working as part of the team to assist in process improvement and implementation of new processes. • Work confidently in a fast-paced environment within KPI structure.
• Good communication skills – Demonstrates a wide variety of communication skills to be able to suit a fast-moving business. • Dynamic learner – Capable of pivoting their learning approach to the different styles of delivery. • A keen eye for detail – Understands the importance for the detail in the process and wider understanding of the impact. • Organisational skills – Naturally understanding of the importance of an organised work approach. • Interpersonal skills – Demonstrates dynamic approaches to different communication methods with individuals. • Problem-solving skills – Able to demonstrate versatile approaches to problem solving. • Critical Thinking – Has the ability to ensure that all situations are approached with a critical review. • Teamwork and collaboration skills – moves within a team seamlessly and ensures other individuals are supported. • Adaptability skills – Adjusts to new situations, changes and challenges presented.
• 25 days annual leave plus bank holidays. • Workplace pension scheme. • On-site parking10-minute walk from Halfway tram stop. • Health Cash Plan (cover the cost and in other cases contribute towards private medical costs including dental, diagnostic testing, glasses and more). • Employee Assistance Program (access to well-being and mental health support including face-to-face counselling sessions). • Reward Gateway/Discount System (access to shopping discounts, grocery discounts, cinema discounts, holiday discounts and much more).
Apply Now