Customer Success Manager (Paid Search)

August 20

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Adthena

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Dominate your competitive landscape

Competitor Intelligence • Competitive Intelligence Tools • SEM • Digital Analysis • PPC

51 - 200

Description

• Adthena is an award-winning search intelligence platform with the unique combination of patented, AI-driven technology, and a supportive team of paid search experts, to help brands, marketers, and agencies dominate their competitive landscapes. • We provide customers around the world with a clear view of the competitive landscape, helping them optimize their paid search spend to increase ROI, inform cross-channel strategies, and save time. • Our Whole Market View technology creates a full market map of a client’s entire search landscape; Smart Monitor automatically detects threats and opportunities every day; and our exclusive Local View solution provides the location-based strategic insights that brands, marketers, and agencies need to optimize their spend at local level. • Backed by Updata Partners, Adthena was founded in 2012 and now works with 300+ clients across a wide range of industries including finance, retail, gaming, automotive, and technology. Brand customers include Avanti West Coast, Legal & General, Sage, M&S, Volkswagen, and Vodafone. Agency customers include Dentsu, Greenlight, and PHD. • In 2023 alone, Adthena won 8 major search industry awards, including Best US PPC Campaign with L'Oreal at the Global Search Awards, Search Software at the Drum Search Awards, and Best Search Software Tool at the US Search Awards.

Requirements

• Minimum of 2 years experience in managing Google Ads/search accounts for clients • A good understanding of the Digital Marketing landscape, PPC, including the Search ecosystem • Experience in client-facing client services roles, strong stakeholder skills up to CxO level • Strong analytical skills • A customer-centric approach focused on delivering value • A SaaS background is a plus

Benefits

• Work on a multi-award-winning product in a position where you are being valued and feel you can make your mark • Remote-Friendly • Flexible working environment • 20% Annual performance-based bonus • Trust-based annual leave • Receive stock options. Our employees do incredible work, so as we grow everyone shares the rewards. • Family care package (6 months fully paid maternity & 2 months paternity cover) • Private Medical Insurance (Vitality Health) • Home Office Stipend (Up to £200) • Training & career development pathway • Great culture- helping all employees to learn, grow and develop their skillset • Join a company with an extremely fast growth trajectory. (We’ve now got three offices globally and we don’t plan to stop there!) • $70 credit to purchase Adthena swag when you join (Items range from Apparel, Office Items and Drinkware) • Birthday or a day off during your birthday month to celebrate in style 🎂. Whether you want to relax, spend time with loved ones, or treat yourself, this policy is about honouring your special day. • Regular socials - Summer and Christmas Parties, Quarterly company offsites & monthly get-togethers • Strong culture values: Deliver Remarkable Quality, Smart and Always Improving, Freedom with Responsibility, and Get Shit Done!