Account Manager

July 6

🔄 Hybrid – London

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Logo of Track24

Track24

Locate, communicate, mitigate. A platform for keeping your people safe.

Security Tracking • Fleet Management • Emergency Communications • Risk Management Consultancy • In-Vehicle Monitoring System (IVMS)

11 - 50

Description

• Expanding existing customer accounts • Deliver world-class services to high-risk and enterprise customers, ensuring their satisfaction and repeat business. • Build effective relationships with assigned and prospective customers, understanding their needs, and identifying and converting upsell opportunities. • Support the overall commercial strategy and priorities of Track24. • Drive positive relationships through the delivery of industry-leading standards of customer care and satisfaction.

Requirements

• Demonstrated experience in Account Management within B2B/Enterprise software sales. • Proven track record in achieving sales targets and profitability. • Ability to generate new sales through effective upselling and cross-selling and expansion opportunities • Excellent communication and interpersonal skills. • Strong presentation and negotiation skills. • Ability to build and maintain long-term relationships with customers. • Experience in coordinating with cross-functional teams to deliver consistent service. • Prior experience in SaaS and start-up/scale-up environments is highly desirable.

Benefits

• Commission structure to be discussed and explained during the interview process • Hybrid working environment (1-2 days per week in our London office, based opposite King's Cross Station) • 25 days annual leave

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