Design Operations Lead
June 6
🏢 In-office - London
Description
• As the Design Operations Lead, play a key role in driving transformation by supporting the Design leadership team • Report to the Deputy Creative Director and work closely with other members of the Product leadership team • Liaise with senior stakeholders to manage the day-to-day running of the design department • Ensure design workflow aligns with business improvement plans • Collaborate with Product Operations to establish consistent project tracking • Help project leads identify and resolve risks and issues • Elevate the Design department's profile within the external design community
Requirements
• Proven success in delivering projects (formal PM experience not necessary) • Experience in a design environment • Proficiency with tools like Jira and Confluence • Familiarity with Agile and Product Management concepts, principles, and practices • Experience in improvement programmes and supporting operational processes • Ability to navigate complexity and deliver valuable outcomes in a fast-paced environment • Natural curiosity regarding how things work and a desire to fix business problems • Ability to build relationships, collaborate, and communicate effectively at all levels • Strong strategic thinking and analytical skills • Positive, pragmatic outlook and resilience in handling setbacks • Organised and adaptable, not restricted by rigid processes • Understanding of technical aspects of projects to manage timelines, risks, and issues
Benefits
• Dynamic working opportunities • Medical cover • Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave) • Life assurance • Season ticket loans
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