Key Account Manager
July 30
🔄 Hybrid – London
Description
• You will create, manage and implement growth strategies for your key Grocery accounts • You will set and agree on growth targets for your clients and align these targets with the strategy of the Grocery vertical • You will build deep and ongoing relationships with key decision makers internally and externally, including Operations Managers, Business Owners and Technical Teams • You will ensure that your key accounts are satisfied by communicating and project managing their needs effectively to internal stakeholders and influencing action • You will identify churn risks within your portfolio and implement action plans to mitigate • You will meet clients face to face and have regular calls/check-ins • You will become an expert in our Product, Platform, and Operations • You will collaborate across teams to better focus client-facing efforts, taking the initiative to identify issues and find solutions • You will build and deliver compelling demonstrations, presentations and pitches
Requirements
• 4+ years of client-facing experience (preferably in a B2B environment with large enterprise clients); consulting experience; or project management experience • Hustler mentality, hungry to learn and exceed client expectations in a demanding environment • Solutions-oriented, always look for innovative ways to make things work rather than reasons why something won’t work • Experience of managing and/or supporting on projects involving multiple stakeholders from different teams • You have a strong analytical mindset and proven problem-solving skills, using data to inform decisions; familiarity with Tableau and Excel required • Consultative approach, with a natural desire to understand your client’s needs and work to find a solution that fits them best • You are comfortable in using Microsoft office / Google to create presentations and conduct analysis
Benefits
• Food allowance £200 monthly (groceries/restaurants/food apps etc) 🥗 • Stuart Academy, offering a wide range of upskilling and development opportunities 🎓 • Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class🧘 • Cycle to work scheme 🚲 • Private healthcare provided by Aviva 🏞 • 30 days working abroad per year
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