Account Manager - Lexology PRO

July 25

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Law Business Research

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Tech-enabled information services business powering the legal industry with intelligence, analytics and performance data

501 - 1000

💰 Private Equity Round on 2018-01

Description

• An amazing market position, enviable growth, collaboration and wonderful people are just some of the reasons to further your career with Law Business Research. • Our culture is shaped by our core values that promote equality, agility, and respect in everything we do. • We're proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees. • We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do.

Requirements

• Complete Account Management activities as and when required including, but not limited to, develop and maintain strong relationships with clients, identify opportunities to upsell and upgrade, and support the renewal cycle. • Work with Client Services and New Business teams to carry out the activities through the client life-cycle to increase renewal rates by volume and value. • Work with your colleagues in the company to ensure highest standards of delivery and identify opportunities for up-selling and cross-selling to increase company revenue. • Develop in-depth product, market and sector knowledge. • Deliver effective communications, which can be adjusted depending on the product and audience. • Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status. • Ensure your clients have signed contract and orders are processed in accordance with GDPR regulations. • Implement plans to maximise account management opportunities by developing sales to meet revenue targets. • Attend client meetings and communicate new product developments, obtaining client feedback.

Benefits

• Eye Care • Employee Assistance Programme • A day off for your birthday • Pension (4% employer contribution and 4% employee contribution) • Cycle to Work scheme • Season ticket loan • £350 annual wellbeing allowance to contribute to gym membership & fitness classes • Life assurance after 4 months • Private healthcare after 1 years’ service • Company socials e.g., Christmas and Summer parties • Access to Employee Affinity Networks • Mentoring scheme • Volunteering Day • Mortgage Advice