Regional Account Manager
April 5
🔄 Hybrid – London
Description
• The Regional Account Manager is responsible for building and maintaining relationships with our NHS partners, with a focus on retention, as well as looking for opportunities to maximise value from our solution to ensure successful renewal. • You will be responsible for managing a portfolio of accounts within your assigned region, becoming the go-to person for our NHS partners. • You will also lead engagement strategies for the wider healthcare system, working with entities such as ICSs, Cancer Alliances, and Health Innovation Networks. • This is a role within a newly formed team which has significant potential to expand as we scale. • With plans to double our footprint in the NHS this year, this role is a stepping stone towards becoming a line manager, contributing to the growth of a dynamic account management team.
Requirements
• You have 5-7 years of experience in Account Management, Customer Success, Business Development, or Strategy Consulting • Experience in the NHS or healthcare more broadly • Strong understanding of healthcare workflows and end-user needs • An interest in, and aptitude for, technology • Confident leading commercial negotiations and ideally have experience navigating NHS procurement routes and contracting • You are comfortable with a start-up environment, fast-moving projects and agile approaches - the ability to context-switch • Experience with people management and an interest in line management as the role grows • Excellent communication skills and ability to explain complex technology • Customer-focused mindset with the ability to build trusted relationships • Experience in working cross-functionally daily. Being the bridge that connects the partners/patients with the rest of the internal teams (Sales, Product, Engineering, Clinical etc) • You get things done and are not afraid to roll up your sleeves and take responsibility • You are passionate, driven and can self-motivate
Benefits
• Competitive salary • Bonus Structure • Share options package - all our employees have ownership in the company • Private healthcare incl. Partner & children • 25 days annual leave (trialling increase to 30 days this year) + 8 bank holidays • Company pension • Enhanced parental leave - includes adoption & foster • Training budget • Besides weekly catch-ups, monthly meetings to talk about you, and your ambitions and make plans • Lots of fun social activities
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