Similarweb (NYSE:SMWB) is the official measure of the digital world
Sales Intelligence • Investor Intelligence • Shopper Intelligence • eCommerce Intelligence • Digital Research Intelligence
July 17
🏢 In-office - London
Similarweb (NYSE:SMWB) is the official measure of the digital world
Sales Intelligence • Investor Intelligence • Shopper Intelligence • eCommerce Intelligence • Digital Research Intelligence
• Be primary point of contact for assigned accounts • Act as trusted partner and advisor to customers • Identify and mitigate account churn risk • Develop strong subject matter expertise across all Similarweb products • Develop and implement customer success plans • Create and deliver decks, insight emails, client workshops, and webinars
• 4-5 years of relevant experience in Agencies / Digital Marketing / Customer Success • Native French speaker • In-depth knowledge of digital marketing and emerging trends in the digital landscape • Experience producing high-quality client-facing materials and collaterals that drive business impact • Committed to customer satisfaction with a passion for customer success • Excellent problem-solving and critical-thinking skills • Analytical, proactive, ownership mindset, relationship-driven • Comfortable working in a fast-paced, multi-project and deadline-driven environment • Fluent in English
• Competitive compensation packages • Regular team outings and happy hours • Emphasis on community
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