Rothesay
Rothesay is a leading UK pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions$1. .$1
De-risking for UK pension funds • Bulk annuities • Buy-outs and buy-ins • Longevity risk insurance • Data risk for bulk annuities
201 - 500
Application Support Analyst
July 3
🏢 In-office - London
Rothesay
Rothesay is a leading UK pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions$1. .$1
De-risking for UK pension funds • Bulk annuities • Buy-outs and buy-ins • Longevity risk insurance • Data risk for bulk annuities
201 - 500
Description
• Provide first and second-line support to the trading, operations and pricing teams, escalating issues where necessary to appropriate teams • Support the company’s extensive batch job processes to ensure smooth running of the key business functions throughout the day • Work directly with a number of business functions including traders, actuaries, developers, quants and technology infrastructure • Perform incident management, problem resolution and root cause analysis owning the most complex incidents from when they are reported to resolution. Ensuring that post mortem documents are produced where necessary. • Look for opportunities to build tools and implement enhancements that help to improve system functionality and prevent repeated issues • Oversee the transition of new applications into application support ensuring complete user documentation, support tools and support guides are in place • Take the lead on engaging with business teams becoming an expert in the firm’s technology stack
Requirements
• 3+ years production/application support experience within a financial services company • Strong investigative skills, partnered with deep technical skills (debugging/stack trace reading) • Client service orientation, including a helpful and collaborative approach to support • Understanding of deployment and maintenance of cloud environments (AWS or Azure) • Knowledge of version control such as Git or CVS • Demonstrable experience partnering and collaborating with traders and quantitative analysts • Strong experience with Python or another programming language • SQL skills • Excellent numerical skills • Willingness and ability to quickly learn new technologies and business domains • Knowledge of fixed income and fixed income derivatives
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
Apply Now
