Client Partner - Financial Services.

July 19

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Rackspace Technology

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Realize the full value of the cloud.

IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field. • Proactively identifies and solves problems that impact the management and direction of the business. • Contributes to the development of the organizational function strategy or product or business strategy. • Vision: Bring to life our vision that we accelerate business outcomes for our enterprise customers with unique multi-cloud, application, data and security expertise, becoming their trusted cloud-consulting partner of choice via our thought-leadership. • Industry Experience: expertise, passion, and thought leadership about the compelling events driving transformation in the industry. Ability to apply industry issues within a client setting and have a thoughtful point of view. • Account Management: Oversight of all work being performed at client, as well as hands-on responsibility for delivering client work. Ownership of account plan, designated account P&Ls, sales, client satisfaction, engagement, escalations, delivery and QA. • Portfolio Management: Ability to manage multiple accounts within a portfolio. • Client Relationships: executive presence to build relationships within the client organization through demonstrated knowledge and superb listening skills. • Business Development: generate sales opportunities, grow the RXT brand and network, grow executive relationships, collaborate with practice area leaders to create proposals, and respond to client RFPs. • Service Line Collaboration: work collaboratively with RXT Service Lines to define, sell and deliver service offerings that meet our customers industry needs.

Requirements

• Being data-driven and kind of a data-geek: clear understanding of data, analytics, metrics and statistics. • Being relentless in pursuit of growth. Ability to develop sales strategies. • Being performance and results-oriented. Problem-solving aptitude. • Hands-on experience with proposal creation and leading proposal presentations. • Strong leadership, interpersonal, communication, and presentation skills. • Ability to develop and use performance KPIs. • High Energy. Having a startup mindset and ability to work in a team environment.

Benefits

• Other Incidental tasks related to the job, as necessary. • Drive bookings of $5-10M a year via ACV and TCV targets. • Direct Revenue responsibility of $5M+. • Responsible for profitability of assigned accounts (e.g., blended project margins and average bill rates). • Oversight and governance of delivery excellence for active engagements at accounts. • Client satisfaction surveys. • People Management: provide guidance, supervision, and coaching to team members assigned to projects on the account. Drive employee satisfaction within community of consultants working on the account(s). • Administration: ensure the proper administrative controls are in place and adhered to on the account, including client charge codes, time tracking, billing, receivables, and internal administration. • Financial Management: oversee the financial performance vs targets of the account. • Strategy: member of the market leadership team supporting technology industry client portfolio direction, strategy, and goal setting. • Public Relations: promote RXT in the market by attending/speaking at industry events, panels, etc.