Content Designer (Feedback, Engagement and Re-contact)
August 22
🔄 Hybrid – London
Description
• This role sits within our communications department, but it will involve working with numerous internal teams, with a particular emphasis on Product and Behavioural Science. • You will also work alongside other Content Designers to advocate for content design best practice across the organisation, so that our content is consistent, cohesive, and always on-message. • Your key responsibilities will include but not be limited to: • Designing new content for our Feedback, Engagement and Re-contact (FER) platform. • Identifying the language we should use to communicate nuanced and potentially delicate health topics, such as future risk of diseases. • Prototyping and testing content, working closely with product designers and behavioural scientists. • Using data and research as evidence to inform your content design. • Ensuring all content is accessible, usable, and aligned to our brand messaging. • Helping to iterate our style guides and content standards, so that consistency is maintained across platforms and materials. • Engaging with stakeholders across the organisation to clearly and correctly represent complex requirements and processes.
Requirements
• Proven experience in a content design role. • Excellent understanding of content design, including usability and accessibility. • Evidence of championing content design to a wide-ranging group of stakeholders. • Experience working in a fast-paced and multidisciplinary team, designing and developing content to achieve measurable outcomes. • Experience of using data and research to inform content development. • Experience of creating technical documentation and/or scientifically complex content, in lockstep with subject matter experts. • Some experience with health content, especially on topics related to personal health risk, is desirable.
Benefits
• Up to £42,000 per annum basic salary. • Generous company pension package with employer contributions of up to 12%. • 30 days annual leave (plus bank holidays). • Continuous career development with regular appraisals and learning and development opportunities. • A lovely new office in Holborn, Central London – we offer flexible and remote working arrangements.
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