Social Account Manager

August 16

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Omnicom Media Group UK

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We create end-to-end solutions for clients, anywhere, swiftly and efficiently.

Planning • Buying • Advertising • Digital • Econometrics and investment planning

5001 - 10000

Description

• Act as the main point of contact in all matters relating to the client's social media concerns and needs, and as the project manager across the campaigns you work on. • Build and strengthen client relationships to achieve long-term partnerships. • Manage the social output of each account, reacting to client briefs and pushing proactive opportunities. • Support junior members of the team in their work and development. • Manage the finance processes across your accounts and clients. • Work with AD and creative team to develop social and creative content strategies for the clients and accounts you work on. • Lead and manage the execution of monthly social content calendars, and enforce internal deadlines to ensure calendars are delivered on time and on budget. • Execute monthly reports as well as social activity audits for key clients and competitors; analysing, tracking and measuring performance against KPI's. • Manage influencer campaigns, outreach programmes, and external suppliers, to achieve brief objectives. • Keep AD updated on current and future client deliverables, flagging up issues and seek support where needed. • Attend social media and networking events deliver updates to the broader team on the latest trends and industry news. • Develop strong relationships with platforms and technology providers to ensure client goals are consistently being met and strategy is innovating. • Understand the finances on your account and be responsible for keeping project finance trackers & timesheets up to date - demonstrating a strong sense of commercial responsibility.

Requirements

• Experience of managing all aspects of social media (in-house/agency) across all main channels. • In-depth understanding of organic social media and the role of influencers. • Passion for social media and keeping on top of current global digital trends and opportunities. • Strong experience using social listening and reporting tools. • Ability to balance creativity with a data-driven approach to measure campaign impact and success. • The ability to proactively spot opportunities to create content and help clients achieve their business ambitions. • Strong experience in managing communities and engagement on social. • Some knowledge of paid social would be useful but not essential. • Strong copywriting and community engagement skills, with a special attention to detail. • Professional, hardworking, collaborative, and confident attitude, with diligent, enthusiastic, proactive initiative. • Ability to multitask and juggle several responsibilities simultaneously, with excellent client management skills. • Teamwork skills, and willingness to collaborate with peers to resolve problems.