The National College
Multi-award winning video CPD to empower school leaders, teachers and governors, delivered digitally by education expert
11 - 50
Account Manager
May 29
🔄 Hybrid – Sheffield
The National College
Multi-award winning video CPD to empower school leaders, teachers and governors, delivered digitally by education expert
11 - 50
Description
• As a Membership Account Advisor at The National College, you will be part of a team that is working towards helping education settings achieve compliance and raise standards. • Your goal will be to provide excellent customer service and support to our members. • Working for The National College provides you with the opportunity to work within a friendly, supportive, and dynamic team where training, development, and progression opportunities are available.
Requirements
• Strong customer service orientation with excellent communication skills, including the ability to listen and respond with empathy, tact, diplomacy, and professionalism. • Strong written and verbal communication skills; ability to interface effectively with internal and external customers. • Experience in working with membership organizations, call center environments, or customer relationship management preferred. • Ability to manage multiple priorities and work effectively with a team. • Excellent IT skills with experience working on multiple CRM systems. Experience in Microsoft Office Suite Suite (Outlook, Excel, PPT, Word, Teams). • In addition, experience with HubSpot is desirable. • Ability to observe confidentiality and safeguard member information.
Benefits
• Hybrid working, with regular collaboration days in our Sheffield HQ • Opportunity to work at an established but rapidly growing EdTech scaleup • NEST Pensions scheme • Buy & Sell Holiday scheme offering an opportunity to boost holiday allowance to up to 38 days annually • Access to company Life Assurance scheme • SmartHealth - access to 24/7 virtual GP, mental health support, financial advice and more
Apply Now
