Multiverse
Unlocking the many possible paths to a successful and fulfilling career
Apprenticeships • Corporate Training • Recruitment • Talent Identification • Technology
501 - 1000
CRM Marketing Manager - B2B
August 24
🏢 In-office - London
Multiverse
Unlocking the many possible paths to a successful and fulfilling career
Apprenticeships • Corporate Training • Recruitment • Talent Identification • Technology
501 - 1000
Description
• Responsible for driving revenue growth through effective customer acquisition, onboarding, and engagement strategies • Support the generation and conversion of high-quality leads while creating and optimising onboarding journeys and fostering deep engagement with the platform
Requirements
• 4-5 years of experience in B2B CRM, customer acquisition, or related roles, preferably in a subscription-based business or SaaS model • Proven experience in customer lead conversion, onboarding and engagement • Experience with CRM tools and marketing automation platforms (e.g., Braze, HubSpot, Salesforce) • Strong understanding of the B2B customer journey and experience working with different audience segments • Analytical mindset, with proven experimentation experience, deriving insights from data to drive decisions • Technical proficiency, with the ability to configure, customise, and optimise CRM tools and marketing automation platforms. Familiarity with basic coding or scripting (e.g., HTML, CSS, SQL) is a plus • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams, including sales teams • Ability to manage multiple projects and initiatives simultaneously, with a strong sense of ownership and accountability • Proactive, self-motivated, and results-driven, with a focus on delivering high-quality outcomes • Adaptable and flexible, with a willingness to learn and grow, and take on new challenges within a fast-paced environment • Collaborative and supportive, values teamwork and contributes to a positive, inclusive work environment
Benefits
• 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year • private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support • weekly or monthly visits to the London office and the opportunity to work abroad 45 days a year • weekly socials, company wide events and office snacks!
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