Sales Operations Manager

August 20

🔄 Hybrid – London

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MindGym

Be ready for tomorrow.

Global development programmes • Talent management • Customer service • Graduate onboarding • Management development

201 - 500

Description

• Support the Global organization in the proper usage of Sales Tools, systems, vendors, while ensuring best practices are in place • Build operational excellence through standard methodology sharing and process adoption across all users. • Identify, document, communicate and implement standard business processes • Support project rollouts for new tools and processes that increase the efficiency and productivity of the sales team. • Recommend process changes and system improvements. • Key driver of sales enablement as it relates to Sales Tools and Sales processes. • Build and maintain internal and customer facing knowledge base; systems, process, standard methodologies • Delivery of end-user training for new hires as well as existing staff as new features are released and/or to drive general sales tool effectiveness and adoption. • Establish and grow relationships with multi-functional partners. • Analyze business needs, elicit requirements and/or improvements that enable the business to achieve its objectives, improve user experience. • Partner closely with our Marketing Lead Generation team to ensure seamless handoffs for the Sales Team • Sales tech stack management: day-to-day management (i.e. system reconciliation); optimisation; supplier management; contract renewal and negotiation.

Requirements

• Professional experience with a focus in Sales or Business Operations preferably in a B2B Environment • Salesforce proficiency required • Excellent communicator and collaborator; able to work with both technical and non-technical teams • Proven ability to be proactive, autonomous, and make practical trade-offs when vital. • Ability to foresee and analyze project risks and develop risk management plans. • Strong team player, that represents the Sales Operations function with integrity and partnership • Strong prioritisation skills, able to manage a busy schedule and multi-task in a fast-paced environment with a can-do attitude • Working knowledge of PowerBI, Netsuite, and Gong preferred • Flexible and excited by every day being different

Benefits

• Exceptional training and development opportunities • Competitive salary and bonus structure

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