Shipping Your World
Expedited LTL/ TL Road Service • Rail Intermodal Service • Transborder Service • Private Fleet Service • Temperature Controlled Service
12 hours ago
🏢 In-office - Cambridge
Shipping Your World
Expedited LTL/ TL Road Service • Rail Intermodal Service • Transborder Service • Private Fleet Service • Temperature Controlled Service
• Respond timely to all communication methods used by customers and Account Managers to generate quotes • Interact effectively with customers to develop a personal awareness of their needs • Proactively review open orders to ensure on-time delivery • Communicate all changes that may impact customers or internal teams • Resolve customers’ problems and issues using all available resources • Communicate regularly and timely with the ASPM and any other personnel regarding performance, complaints, inquiries, problems, market conditions • Meet or exceed company forecasts and targets • Call notes to be updated in our CRM system that same day • Provide customer demos on our online platform • Complete weekly and monthly sales reports
• Post Secondary School - Diploma or Degree (Required) • Past experience in Customer Service or Inside Sales • Must have strong interpersonal, verbal, and written communications skills • Must work well in a team environment • Computer literacy with good data entry skills • Previous experience with supply chain and distribution is helpful • Proven results oriented person • Ability to work both independently and within a team • Ability to build and maintain strong customer relationships • Must be flexible and willing to adapt
• Competitive Wages • Comprehensive Benefits Program • Profit Sharing Opportunities • Tuition Reimbursement • Opportunities for growth and advancement • An exciting and rewarding career
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